Read how to Add your Outlook.com account to another mail app. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. This occurs because custom form script is now disabled by default. If you're curious to get started, we recommend downloading our free tips for solving Outlook stuck problems trial.

As an email client ourselves, we have a clear idea of what a desktop app can do to give you a healthy relationship with email. We are dedicated to providing a clean, user-friendly, email software that is easy to personalize to your workflow. Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office tips for solving Outlook stuck problems (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall.

This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. A vast community of Microsoft Office365 users that are working together to support the product and others. The settings in the Send/Receive Group windows let you customize the synchronization rate of the new group. To the right of each folder is the Empty drop-down menu which provides options to delete all items in that folder, or items 3 months and older, 6 months and older, and 12 months and older.

The good news is that Outlook has a built-in tool to scan for corrupted files. You can also make PST files a smaller size that won't corrupt as easily. Outlook has a location where you can manually add approved email addresses to the Safe Senders list and ensure they never end up in your junk mail.

If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. The folder may have been deleted or the server where the folder is stored may be unavailable. You don't have appropriate permission to perform this operation.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

Repair an Outlook data file (.pst) fileExit Outlook and browse to one of the following file locations: ...Open SCANPST.EXE.Select Browse to select the Outlook Data File (.pst) you want to scan. ...Choose Start to begin the scan.If the scan finds errors, choose Repair to start the process to fix them.More items...

We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. Mithilesh Tata is dedicated to making the lives of his customers as simple as possible. He enjoys learning about new applications and utilities that can help people protect their data.

Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. Outlook will configure most settings automatically. If Outlook shows Disconnected at the bottom of the status bar, this issue may occur due to improper Autodiscover resolution. Run Test E-mail AutoConfiguration to confirm Autodiscover is resolving to Intermedia servers which helps Outlook to connect properly.

When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each tips for solving Outlook stuck problems issue.

If you're trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook. For Gmail accounts, see Add a Gmail account to Outlook. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind.

Some configurational changes or default features of antivirus can restrict the connectivity of your Outlook to the server. You can either manually disable such features from your antivirus program or temporarily uninstall tips for solving Outlook stuck problems the antivirus from your machine. Outlook not responding or not working is a common issue faced by Outlook users. This may occur due to outdated system drivers, virus or malware infection, lack of system resources, or system overheating. It may also occur if the Outlook data file is damaged or corrupted.