This will delete the page "Fix your Outlook email connection by repairing your profile"
. Please be certain.
Specifically around FSLogix (which we use) and a known issue. We’re going to add the registry setting to roam the paths listed in the known issue and re-register appx and see how we go. There are also notes about legacy per-user auth being an issue, however we had two accounts left in per-user auth but none with the issue. If you think that it is patch related, roll back the patch and see if that fixes it for the end users.
Or how about customizing the look and feel of your mailbox? To effortlessly change your settings so that your inbox looks the way you want it to, see Personalize your new Mail experience in Outlook.com. New features like Files and attachment previews let you see your pictures and files Outlook Fix Blog without leaving your inbox. And now you can add emojis and GIFs to your messages. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.
You may find missing mail items after setting up a new profile. You may also create a new Outlook profile to resolve the send and receive errors. Outlook Error 0x a shows an error of server timeout with Outlook’s receive/ send functionality. This error is caused due to connectivity problems and inappropriate settings with the files of Outlook data. After this, restart the system and launch Outlook to check if the Outlook send and receive error is resolved.
Those who do not install Outlook desktop can use Outlook features by creating a free account on Outlook.com. Keep track of appointments, meetings, or any other event from anywhere. Add, edit, or delete events using daily, weekly, or monthly views. For more information about working with calendars in Outlook.com, go to Using the calendar in Outlook.com. Select More to see additional actions—for example, an option to print a message.
You cannot create a new email address with @live.com as the domain address. You cannot create a new email with @msn.com as the domain address. If you have not logged in to your email address in over two years, it will be considered inactive and may have been removed. If Microsoft Outlook is not working, we might be able to help you pinpoint why. We have created some tables to clarify how to access your email account using Outlook if you are still signed up for one of the providers Microsoft used to champion.
Solutions to Troubleshoot 'Out of Memory or System Resources' ErrorCheck Resource Usage. ...Restart and Update Outlook. ...Optimize System Resources for Outlook. ...Find and Remove Faulty Add-ins from Outlook. ...Increase the Size of the Memory Heap. ...Rebuild the OST File.Apr 7, 2025
Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above Outlook Fix Blog link is for desktop Outlook for Windows.
As @ode2joy said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft Outlook Fix Blog recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.
If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 Outlook Fix Blog (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround.
For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors. Resolving Outlook’s "Loading Profile" hang involves a mix of system checks, process management, and profile or data file repair. Applying these targeted steps gets Outlook running smoothly and restores access to your mailbox.
This will delete the page "Fix your Outlook email connection by repairing your profile"
. Please be certain.